This user has Apple care but still an expensive deal:

The face on my wife’s iphone was shattered and we have apple care,,,,,what kind of response did we get? Anywhere from $189 to $499. Man what a deal. These folks have a license to steal,first the original cost of the phone plus the cost of the apple care. Why is AT&T cheating and stealing from me like this(and getting away withit)? All I want is another iphone for my wife with out being cheated out of all the money I have. Hell I paid for the insurance. You would think that the iPhone has enough credability and resourse from profits offhe phone plus the insurance that they sell to replace one measley “iPhone”. Vernie Marshall