This time the complaint comes from Paul who also faces a lot of issues with the iPhone.

Here is a direct quote from him through the iPhone complaint form:

Hardware shortcomings of iPhone:

No removable media – Windows Mobile allows MicroSD cards up to 32 MB each.
No 3G High Speed Internet capability-iPhone has the Edge network only.
No removable battery-Must send to Apple to replace
No GPS capability. – You can get Google Maps but the iPhone can not tell you where
you are on the map like a Windows Mobile with GPS (AT&T Tilt) You can not perform
internet LiveSearch without GPS. This is where you search for things by your
location. Show me the nearest gas station, public restroom, etc. to my current
location.
No Stereo Bluetooth- iPhone only has mono Bluetooth -
No real keyboard – iPhone is basically only good for reading emails, the touchscreen
keyboard is seldom used to enter very much because it is so slow.
No Voice Activation for dialing phone numbers and/or calling up Programs.
No Voice Recording for notes etc.

Software shortcomings of iPhone:

No 3rd Party programs available. This is HUGE. Apple announced the release of a
Developers Kit but no programs have been introduced yet. There are thousands of
Windows Mobile Programs because Windows Mobile has been out for 15years and uses
open architecture.
Slingbox Mobile does not work on iPhone so you can not watch your home
cable/satellite TV channels with a Slingbox on iPhone. You must subscribe to the
lame AT&T Mobi-TV service for another $9.95/month.

http://wmexperts.com/reviews/smackdowns/iphone_vs_windows_mobile_email.html

Email is more difficult to use on iPhone…see link above.

No ability to cut and paste text with iPhone. You must re-type anything from
documents/emails.

No ability to edit or create new Microsoft Office Documents. You can display them
but not edit or change them. This is HUGE.

GoToMyPc/Citrix does NOT work with iPhone. This program is used to connect to
another computer and access all the files and programs remotely.

I got a message through my iPhone complaint submission form that is really eye opening and lists some of the problems people have with the iPhone:

I was lured by the “cool stuff” this phone can do! However, after one month the cool factor is gone and the flaws are starting to really piss me off.

Problems are as follows:

1. No snooze for calendar events. I use my calendar to remind me of events & to-do’s. Being able to quickly snooze a to-do, without having to enter the event and edit it would have been great but Apple chose form over function.

2. No to-do list.

3. Can not search contacts using the keyboard. It’s a slow process to scroll through 600 plus contacts. Even when you use the slider bar to get to a group of contacts by a, b, c etc…

4. Can only sort contacts by first and last name. What about company!

5. Ear piece & speaker volume is awful. In a moderately loud public place it’s very difficult to hear the person on the other end of the phone.

6. The ability to forward a text message would be nice.

7. The ability to send a photo via a text message would also be a great feature.

8. Spell check a finished email or text. Yes, it does check after you type each word. However, if you use the delete key it doesn’t spell check that word again.

9. If you’re in the middle of entering a calendar event and the phone rings that information is not saved.

10. The sound notification for a calendar event is two very quiet beeps and or vibrations. You can not change the volume level, length or type of sound notification.

11. If a notification goes off for a calendar event a window comes on the screen. You must either view the event or dismiss the notification. This is where the snooze feature would have been great. So instead you view the event, if at this point another calendar notification goes off you’re screwed. You can either dismiss the new event or view it, however, if you chose to view the new event you are dismissing the event you were already editing. That means the reminder will not go off again, so you have to scroll through your calendar to edit the event manually. This is a confusing and long winded description of a confusing and long winded process.

12. Trying to CAPITALIZE a word is long process. Why not a double tap on the capitalization key?

13. If you enter a space between numbers it will go back to the letter keys.

14. You can ONLY forward one photo at a time using email. Why not more?

What’s sad, is that the iPhone was in development for years and they didn’t bother to look at the things that Blackberry and Treo type smartphones do well. The iPhone does do many great things that other smartphones don’t do but if you’re a business orientated user, you’ll either need another smartphone or PDA to answer the shortcomings of the iPhone.