This user reports and interesting idea: Everyone is trying to figure out how their iPhones work and thus they cannot get any “real” work done:

I am on my 3rd or 4th phone. No wonder our economy is going down the tubes..everyone is trying to fix their iphone and cant get any work done. As I non phone genius I cant tell you why it broke. But if using a cell phone now requires the a genius status to operate it, Apple and our country is going backwards. I don’t have anymore time this morning to elaborate….Ive been f..cking with my Iphone all morning