After all the posts and comments (more than 100) that I received on this site here are the top 5 complaints regarding the iPhone and iPhone 3gs:

1. Coverage
AT&T might not have been the first choice when it comes to coverage. There have been numerous reports of lost calls, no reception areas or slow data transmission.

2. Apple’s water damage case
It seems like there are a lot of cases out there in which Apple said an iPhone was water damaged and the users reported that they made 100% sure to keep water away from the iPhone.

This is not a question of right or wrong, just a strange case that pops up every once in a while.

3. Apple’s release and upgrade policy
Several users reported that they were told by either Apple or AT&T that there was no new iPhone (in this case the 3GS) coming along the line and ended up buying the iPhone 3G.

After the new iPhone came out these user were surely frustrated that they have an old model which was bought just a few weeks before its end of life.

Although one can understand the frustration these user have they have to see that Apple is still a company interested in making money and selling their goods. If there are is a product in your portfolio which is near its end of life I would not tell my customer straight in the face that the model is old and there is a new one coming. But not telling them if they specifically ask is not ok in my eyes.

That’s the list of top three iPhone related complaints gathered from the reports I have received through the iPhone complaint report form.