I got a message through my iPhone complaint submission form that is really eye opening and lists some of the problems people have with the iPhone:

I was lured by the “cool stuff” this phone can do! However, after one month the cool factor is gone and the flaws are starting to really piss me off.

Problems are as follows:

1. No snooze for calendar events. I use my calendar to remind me of events & to-do’s. Being able to quickly snooze a to-do, without having to enter the event and edit it would have been great but Apple chose form over function.

2. No to-do list.

3. Can not search contacts using the keyboard. It’s a slow process to scroll through 600 plus contacts. Even when you use the slider bar to get to a group of contacts by a, b, c etc…

4. Can only sort contacts by first and last name. What about company!

5. Ear piece & speaker volume is awful. In a moderately loud public place it’s very difficult to hear the person on the other end of the phone.

6. The ability to forward a text message would be nice.

7. The ability to send a photo via a text message would also be a great feature.

8. Spell check a finished email or text. Yes, it does check after you type each word. However, if you use the delete key it doesn’t spell check that word again.

9. If you’re in the middle of entering a calendar event and the phone rings that information is not saved.

10. The sound notification for a calendar event is two very quiet beeps and or vibrations. You can not change the volume level, length or type of sound notification.

11. If a notification goes off for a calendar event a window comes on the screen. You must either view the event or dismiss the notification. This is where the snooze feature would have been great. So instead you view the event, if at this point another calendar notification goes off you’re screwed. You can either dismiss the new event or view it, however, if you chose to view the new event you are dismissing the event you were already editing. That means the reminder will not go off again, so you have to scroll through your calendar to edit the event manually. This is a confusing and long winded description of a confusing and long winded process.

12. Trying to CAPITALIZE a word is long process. Why not a double tap on the capitalization key?

13. If you enter a space between numbers it will go back to the letter keys.

14. You can ONLY forward one photo at a time using email. Why not more?

What’s sad, is that the iPhone was in development for years and they didn’t bother to look at the things that Blackberry and Treo type smartphones do well. The iPhone does do many great things that other smartphones don’t do but if you’re a business orientated user, you’ll either need another smartphone or PDA to answer the shortcomings of the iPhone.