Another customer seems fed up with Apple, but read for yourself:

I agree with the 1st post, I too have spent thousands of dollars worth of Apple products, including laptops, I phones (4) desk tops and the amont of Ipods is just crazy.(replacements & as gifts) What ever new gaget they came out with we purchased Now my son (20yr. old) wanted the new I phone, so in May we checked his cell phone plan and he was eligible for an UPGRADE, so a week later we went down to our local AT & T store to buy his new Iphone 3G. knowing that the price was $399.00 and with a 2 yr. agreement we would receive a $200.00 savings bringing the cost down to $199.00. Now mind you this is what the Rep at AT & T (the 1-800 #) told us. At the store this was a whole different story! We were told he was not due for an up-grade and that this Iphone cost was $399.00 with the savings of $200.00, so this IPHONE COST $599.00 if you did not sign a 2 yr. agreement! Well that is just outrageous!! Now 1 month later his Iphone dropped to $199.00 what the heck. But wait it gets better, he dropped his phone that was kept in a case (case cost $30.00) A case that the sales rep. told us we should buy because if my son should drop the phone this will protect it from a break. Well my son dropped his phone from a sitting position, (about 2ft) and of course the phone cracked. I called AT & T who said I have to call Apple & Apple told us that it will cost us another $200.00 to fix/replace the phone. This I phone has now cost me a total of $664.00. (OUTRAGEOUS) O and did I mention that with this I phone you cannot purchase a warranty. I was told by the sales rep. that it is not cost effective for Apple. Again OUTRAGEOUS!! Now I/we have been a loyal customer for many years now and this is how we are treated for being loyal customers.