Here is a comment from a very frustrated iPhone user who got the phone as a Christmas gift from her husband:

I totally hate this pos phone! My husband bought it as a Christmas gift for me, without my knowlege, and turned in my v3razr. The v3 was by far superior. This thing shuts off when it wants, sucks battery juice like crazy, you can’t send a photo in a text, you can’t video, can’t record sounds, can only get free ringtones from one site that I’ve found, or buy them from iTunes which costs for a membership AND each ringtone, apps cost as well, Internet costs me an extra 30$ per month, you have to nearly constantly get online updates, which, if your settings are on automatic, it wipes out all your ringtones, iPod music, and sometimes your contacts! The screen goes black but it’s still functioning but you. Can’t answer calls or get it to even turn off and reset! You have to buy it a ‘bubble wrap’ hard case, it gets incredibly hot in the hand, the ‘bubble pack case gets condensation inside from heat, it drops calls, refuses to call, rings only when it wants to ring, resets ringtones whenever it wants…omfg, if I could get my v3 back and get the cash for this pos I would never go back! I will NEVER buy another mac product! Trust me, save the money and misery and get the v3. I’m going back as soon as I can!