bought my son an iphone. had it 3 weeks and the wifi doesn’t work. Drove over an hour to the nearest apple store (because they don’t answer the phones) and they couldn’t take us that day. So I had to make an appointment w/ some genius, drive an hour back home to repeat the cycle. I’d like to meet the genius that thinks this is good customer service. I’m so pissed off that I’m considering a BBB complaint.
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If you have experienced similar trouble with the iPhone feel free to submit your iPhone related complaint.













