Trouble with Apple’s warranty on the iPhone, switching to Palm Pre

This user reports some trouble with the warranties Apple offers and decides to switch to the Palm Pre:

It was a bad business decision to purchase this phone which requires a 2 year contract but only a 1 year warranty and no insurance program but I trusted Apple’s reputation.
My phone quit working after six months.
Apple agreed to replace it with a “refurbished” phone, not a new one.
The “refurbished” phone does not come with a warranty, so I had to purchase an extended warranty for the remaining (6 months) of the original one year warranty for an additional $69.00.
My SECOND ipfone stopped working eight months later (two months past the original one year warranty)
I now have a non-working iphone and still have seven months left on my two year contract.
Apple has refused to do anything except offer to allow me to purchase a NEW 3-G iphone at a discounted price but I would have to sign another two year contractant , and again only a one year warranty and pay an additional $20.00 per month for the 3-G network.
Do they think I would ever make such a mistake again? I am currently without a phone while I await the new PALM PRE.
At leas the PALM will offer an insurance program.
Thank God I did not switch my business computers to MAC’s which I had contemplated.
Screw me once…shame on you…screw me twice…shame on me !

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If you have experienced similar trouble with the iPhone feel free to submit your iPhone related complaint.







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