This Apple iPhone customer complains that Apple says the phone has been damaged by water but he claims that it has never been near any water (it seems like he is very upset):

had iphone for 3 weeks. Nirvanna..or so i thought. Phone wouldnt charge..brought to Apple store…they looked at base connection…”no prob..can fix” 15 minutes and here it is…great!! NOT!! didnt fix prob.. back to apple store.. mgr looks ..takes in back room..returns says water damage we wont cover or give any credit..too bad….
u must be kidding. Is this SOP for Apple???This phone was nowhere near any H2O for all of the three weeks Iv had it. Appple offered to “let me buy another for the same cost of the one I bought. Who runs this co Idi Amin. What gall. This is the type of treatment third world leadership get hanged for. THey (APple) could care less about me, they alresdy got my cash.
I’m disgusted

I believe these cases are very hard to handle. What i would do is ask apple for some fairness and excahnge the phone, but be polite.